If you have lost the email with licence key numberĬontact support team providing the email you’ve made purchase with and they’ll resend the key. When you’ve made sure there is nothing related to the key in your mail, contact support, providing the purchase email and order number. Make sure to check the inbox of the billing email (the one you’ve made the purchase with or the one connected to your PayPal account). I have problem with activation of my licence key, what should I do? If you’ve paid for the licence key and it’s been a while, however the key number and activation instructions haven’t arrivedįirstly, check the spam box of your mail, the letter with licence must have gotten there.